Efficiency and precision in administrative processes are paramount in today's fast-paced trading environment. Our account management portal is specifically designed to facilitate seamless onboarding and robust account oversight. Upon registration, users and administrators can swiftly set up billing information, review detailed invoices, modify subscription plans, or terminate services with ease - all from a self-service portal. No holding the line, no emails that take weeks to respond: whenever your business needs change, the controls to adapt what you need from us are at your fingertips.
Nonetheless, we understand the importance of prompt and expert support. The portal provides direct access to support channels, ensuring that any technical or operational queries are addressed with the expertise and urgency they deserve. Capture operational alpha with a system purpose-built for the rigorous operating demands of today's markets.
We retain trade execution data for the statutory requirement of 7 years, although we will retain only the final execution report of each trade rather than all intermediate fills.
Yes, you will have full access to customer support via chat and phone during our office hours. The aim of a fully flexible self-service account management portal is to give you maximum control and flexibility over the products you use. But when you need to speak with someone, we will be here.
Relates to data protection policy. Can say that it’s compliant with x standard.
depends what stripe etc can offer
Insert data protection policy here.
On the account management portal, you can add, remove or modify access rights to all users in your organisation, as well as manage billing, subscriptions, licenses and other services.